You feel misunderstood. You feel defensive. Your voice is quavering. Your pulse is racing. Your palms are sweaty. You feel an urge to fight, to convince the other person that they are wrong. Or to take flight: to simply to […]
Read MoreWhen was the last time you made a proposal at work that was rejected? Was it quickly out of hand? Or was it “death by a thousand cuts”? This experience has happened to almost everyone at work. Depending on how […]
Read MoreAs a leader addressing 500 people whose opinions mattered to me, I started to clam up. Many of you are familiar with that peculiarly palms-sweating, heart-thumping, throat-choking form of social anxiety: the fear of public speaking. Somehow, I stumbled through […]
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